course content...
Unit 1: (G720) Introducing Travel & Tourism...
This unit provides an introduction to Travel and Tourism. You will investigate the development of the industry and the different sectors of the industry.
Unit 2: (G721) customer service in travel and tourism...
This unit provides an insight into the key principles and skills of customer service and its importance to different types of customers.
Unit 3: (G722) Travel Destinations...
This unit looks at a range of tourist destinations, their appeal and also considers trends and the future popularity of the destinations.
Unit 1 is one 2 hour exam (33.3%)
Units 2 and 3 are two separate pieces of coursework (2 x 33.3%)
This unit provides an introduction to Travel and Tourism. You will investigate the development of the industry and the different sectors of the industry.
Unit 2: (G721) customer service in travel and tourism...
This unit provides an insight into the key principles and skills of customer service and its importance to different types of customers.
Unit 3: (G722) Travel Destinations...
This unit looks at a range of tourist destinations, their appeal and also considers trends and the future popularity of the destinations.
Unit 1 is one 2 hour exam (33.3%)
Units 2 and 3 are two separate pieces of coursework (2 x 33.3%)
ocr travel and tourism specification...
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